How do I care for my t-shirt? We highly suggest washing shirts inside out in cold water, tumble dry low or hang dry. This will preserve the print quality.
Are your shirts made with sweatshop labor? Never. Our shirts are made by Los Angeles Apparel and American Apparel. These two Los Angeles based companies pay a living wage.
Are your shirts eco-friendly? Thank you for your concern. Our shirts are made by Los Angeles Apparel who strive to use organic, environmentally friendly and recycled cotton. They also have a goal to recycle 100% of their waste by 2018. When out of stock, our shirts are made by American Apparel.
You can read more about L.A. Apparel’s commitment to its employees and the environment here.
You can read about American Apparel’s commitment to its employees and the environment here.
What forms of payment do you accept? When you are ready to purchase your shirt you will be directed to Paypal for processing. If you have an existing Paypal account you will be all set to go. If not, no problem. You can check out as a guest using Visa, Mastercard, American Express or Discover.
How secure is your store? Very secure. The PayPal site uses industry-leading technology (such as SSL) to keep your information safe. Paypal never shares your full financial information with anyone, including The Carrot Revolution.
How long will it take to get my order? Orders take 3-7 business days to print and an additional 3-5 business days to ship.
Do you ship internationally? Currently, we only ship domestically.
What is your return/exchange policy? If for whatever reason you need to exchange an item, all exchanges are dependent on existing stock. Please send an email to firstname.lastname@example.org within 15 days of receipt for any problems or concerns with your merchandise and we will send you exchange directions. U.S. customers are responsible for shipping the item back to The Carrot Revolution for the exchange. Once item has been received we will then complete the exchange process.
Does my personal information stay secure? Yes, your privacy is important to us! The Carrot Revolution will not sell or disclose your name or email address to third parties without your explicit consent, except as specified. The Carrot Revolution reserves the right to modify this privacy statement at any time, so please review it frequently.
We use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.
Sometimes our site may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy policies, as we have no control over information that is submitted to, or collected by, these third parties.
More Questions? No problem, email at email@example.com